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Investment Banking Intern (Remote)
About the job
- Role: Investment Banking Intern (Remote)
- Location: Remote
- Pay: Competitive monthly compensation up to $10,000, based on role and performance
We’re looking for detail-oriented professionals to support a variety of content and AI-related evaluation tasks. This role involves reviewing written material, analysing responses, and helping enhance the quality, accuracy, and clarity of AI-generated output. Work is task-based, fully remote, and flexible, allowing you to choose your hours.
What You’ll Do:
- Review written responses for accuracy, clarity, structure, and relevance
- Evaluate AI-generated content and identify areas for improvement
- Follow project-specific guidelines to ensure consistent quality
- Provide structured feedback and written assessments
- Work on multiple task types depending on project needs
What Makes You a Good Fit:
- Strong written communication and analytical ability
- Ability to assess content for clarity, logic, and coherence
- Comfortable reviewing and improving written responses
- High attention to detail and the ability to follow guidelines
- Able to work independently and meet quality standards
Why This Role:
- Remote, flexible schedule
- Project-based assignments
- Opportunity to contribute to improving next-generation AI systems
- Workload based on performance and project availability
dnata Travel – Customer Service Agent – Temporary (12 Months)
Job Purpose
We are dnata Travel, specialists in tailor-made, hassle-free holiday packages. We empower our customers to go smarter to destinations across the world, using our decades of industry experience, extensive human insight and vast network of worldwide property partnerships to deliver exceptional, personalized holidays at the most competitive rates.
At dnata Travel, we take your holiday so much further than simply taking care of the essentials. While we provide a selection ‘off the shelf’ holiday packages for customers who come to us seeking inspiration, our holiday experts also work with our customers to plan customized adventures, taking care of every detail of their trip before they travel – including insurance, transfers, activities, and so much more. Our customer service teams are based in the UAE, and we have multiple travel stores in locations across Dubai.
Within the Customer Service Agent role you will be placed in a contact center environment to provide exceptional service on the operational shift by managing customer interactions across multiple channels, providing timely solutions, accurate information, and a consistently positive experience while maintaining high customer satisfaction.
Job Outline:
– Handle inbound and outbound communications to assist with inquiries, bookings, confirmations, and reminders, ensuring a courteous and professional experience.
– Maintain accurate customer records and complete documentation for all interactions, ensuring confidentiality and compliance with data protection policies.
– Log and escalate complaints or unresolved issues promptly to support service recovery, while providing feedback on recurring concerns to improve processes.
– Meet individual Key Performance Indicators (KPIs) such as call handling time, scheduling accuracy, Service Level Agreement (SLA) adherence, and customer satisfaction. Participate in training and quality initiatives to enhance service delivery.
Specific to Medical services:
– Manage multiple accounts and coordinate specialty-based appointments (e.g., Musculoskeletal (MSK), Physiotherapy, Clinical Psychology (CP), Radiology). Conduct outbound calls for confirmations and follow-ups, escalating concerns to the Supervisor, Operations Manager or Clinic Services Manager as per Medical Services protocols.
Qualification
–Â Minimum 2 years experience in customer service, or case management role.
– For Medical Services, familiarity with medical procedures, treatments, and insurance processes is preferred UAE within healthcare industry.
– Experience working in high-pressure, high-volume environment.
Knowledge/skills:
– Fluent Arabic speakers required.
– Strong interpersonal and communication skills with a customer-first mindset.
– Proficiency in using Customer Relation Management (CRM) system, call management tools, and documentation systems.
– Ability to manage service concerns, apply triage protocols (for medical services area), and escalate appropriately.
– Capable of working in shift-based environments, managing multiple tasks, and adapting to changing priorities.
– High accuracy in data entry, documentation, and follow-up coordination.
– Understanding of medical terminology, appointment workflows, and patient confidentiality standards.
Our services on the ground keep the world in the air. We’re one of the largest air services providers in the world, and you’ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We’re growing fast, and we’re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make.
Salary & benefits
Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
Talent Acquisition Specialist
Talent Acquisition Specialist – A role in Flowmingo Partner Program
About Flowmingo
Flowmingo is a Y Combinator-backed AI platform that’s redefining how companies hire. We’re an AI-powered interview platform helping fast-growing teams identify top talent faster and more fairly. Our freemium business model is designed for explosive growth and scalability. Here’s how it works:
- Free to Adopt, Easy to Recommend: We offer a powerful, no-cost version of our platform, which has eliminated the biggest barrier to adoption. This has fueled our explosive growth, allowing us to more than double our user base in the last year.
- Revenue from Premium Features: Our core business is in our premium offerings. Companies that love our free product and want more a deeper control over their hiring process pay for our optional premium features
About the Role
Got a few hours a week? Put your professional network to work for you. We’re building a network of Talent Acquisition Specialist to bring Flowmingo into the hands of more hiring teams. This is a role in our Flowmingo Partner Program.
As a Talent Acquisition Specialist, you’ll be a key connector, introducing the Flowmingo platform to HR professionals, recruiters, and decision-makers in your network—including your own company. This is a referral-based role with no fixed hours or quotas. It’s the perfect opportunity to earn competitive commissions on your own schedule.
What You’ll Do
- Share Flowmingo: Simply introduce the platform to your network of HR and recruiting contacts.
- Facilitate Connections: Help new users understand how Flowmingo fits into their hiring workflow.
- Provide Feedback: Share insights that help us improve our product.
- Earn Commissions: Get paid for every successful client referral you generate, including a bonus for successfully onboarding your own company.
Who This Is For
This is for you if you’re an HR professional, recruiter, or consultant with an active network. If you love recommending tools that genuinely help people and are a self-starter who wants a flexible, high-reward opportunity, this role is a great fit.
Compensation & Benefits
- Work Anytime, Anywhere: This is a commission-only partner role, meaning you set your own hours and work from any location.
- High-Reward Potential: Your earnings are based on the successful referrals you generate, with a transparent payout structure. Commission increases with volume and consistency.
How to Join
To get started, please apply using this link. If we see a good fit, we’ll send you a short AI interview to learn more about your experience and communication style.
Before applying, take a few minutes to browse Flowmingo’s website so you can understand our product and value.
If you’re excited to represent a product that sells itself—and want a flexible role with high earnings potential—join us in shaping the future of hiring.
Remote Customer Service Representative
About the job
Position Overview
We are seeking a professional and customer-focused Remote Customer Service Representative to support clients through high-quality service and timely communication. This fully remote position is ideal for individuals who are solution-oriented, patient, and confident in handling customer interactions across multiple communication channels.
In this role, you will serve as a key point of contact for customers, assisting with inquiries, resolving issues, and ensuring a positive overall experience. Your ability to communicate clearly, manage time effectively, and maintain professionalism in a remote environment will be essential to success.
This opportunity is well suited for individuals who thrive in structured support environments and take pride in delivering consistent, high-standard service.
Key Responsibilities
- Respond promptly to customer inquiries via phone, email, and live chat
- Provide accurate information regarding products, services, and company policies
- Troubleshoot issues and guide customers toward appropriate solutions
- Escalate complex or unresolved concerns to the appropriate department
- Maintain detailed and accurate records within CRM or ticketing systems
- Follow service level agreements (SLAs) and performance standards
- Identify recurring customer concerns and suggest process improvements
- Maintain confidentiality and professionalism in all communications
Your contributions will directly impact customer satisfaction, retention, and overall brand reputation.
Qualifications
- Previous experience in customer service, support, or call center environments preferred
- Strong written and verbal communication skills
- Excellent problem-solving and conflict resolution abilities
- Ability to multitask and manage multiple conversations efficiently
- Familiarity with CRM systems and customer support platforms
- Strong attention to detail and organizational skills
- Comfortable working independently in a fully remote setting
- Reliable internet connection and a distraction-free workspace
Work Structure
- Fully remote position
- Flexible scheduling based on operational requirements
- Performance metrics and productivity standards clearly defined
- Ongoing training and support resources provided
Engagement Terms
- Independent contractor or employee classification depending on placement
- Weekly payments through supported platforms
- Performance-based incentives may be available
- Responsibilities may evolve based on business needs
Key Skills
Customer Service, Customer Support, Client Relations, CRM Management, Zendesk, Salesforce, Help Desk Systems, Live Chat Support, Email Support, Call Center Operations, Communication Skills, Active Listening, Conflict Resolution, Problem Solving, Customer Retention, Customer Satisfaction (CSAT), Escalation Management, Time Management, Multitasking, Remote Work, Service Level Agreements (SLA), Customer Experience (CX), Relationship Building, Technical Support, Troubleshooting, Attention to Detail
Application Process
- Submit your updated resume highlighting relevant customer service experience
- Qualified candidates can expect follow-up communication within a few business days
We are looking for dependable professionals who are committed to delivering exceptional customer experiences in a remote work environment.
Social Media Manager – Contract
This role offers an exciting opportunity for a skilled social media professional to drive the digital presence of a leading real estate brokerage in the United Arab Emirates. The focus is on developing and executing comprehensive social media and campaign marketing strategies to enhance brand visibility, engage target audiences, and convert leads into clients. The position is designed for a long-term, ongoing collaboration, requiring a proactive individual who understands the nuances of the UAE real estate market and can deliver measurable results through innovative digital campaigns.
Deliverables
- Develop, implement, and manage social media strategies tailored to the real estate sector in the UAE.
- Create, schedule, and publish engaging content across all major social media platforms.
- Plan and execute targeted marketing campaigns to generate leads and increase brand awareness.
- Monitor, analyze, and report on campaign performance, adjusting strategies for optimal results.
- Collaborate with internal teams to ensure brand consistency and alignment with business objectives.
- Respond to audience inquiries and engage with followers to foster community growth.
- Stay updated on industry trends, competitor activities, and emerging digital marketing tools.
Requirements
- Proven experience in social media management and campaign marketing, preferably within the real estate or property sector.
- Strong understanding of the UAE market and local audience preferences.
- Proficiency in content creation, copywriting, and visual storytelling.
- Expertise with social media platforms (Instagram, Facebook, LinkedIn, TikTok, etc.) and analytics tools.
- Ability to design and execute paid advertising campaigns.
- Excellent communication, organizational, and project management skills.
- Must be based in the United Arab Emirates.
- Availability for ongoing, long-term collaboration.
About Twine
Twine is a leading freelance marketplace connecting top freelancers, consultants, and contractors with companies needing creative and tech expertise. Trusted by Fortune 500 companies and innovative startups alike, Twine enables companies to scale their teams globally.
Our Mission
Twine’s mission is to empower creators and businesses to thrive in an AI-driven, freelance-first world.
